Privacy Policy

Jmdsol has developed this VPN app as a free service, provided at no cost and intended for use as-is. This page informs visitors about our policies regarding the collection, use, and disclosure of Personal Information should you choose to use our Service.

Security and privacy are at the core of our mission. This Privacy Policy explains how we process and handle data when you use our products, services, apps, and websites that link to this policy (collectively, the "Services").

The term "personal data" refers to information related to an identified or identifiable natural person and protected under applicable data protection laws.

1. What Information Do We Collect?

We collect information in different situations. Below are the categories of information and when they apply.

1.1. Information You Provide to Us

  • Account information: Username, email address, and password (if creating an account).
  • Billing information: Billing name, address, email. (We do not store credit card numbers, bank account numbers, or billing records.)
  • Identity verification: Email address or similar information.
  • Communications: Support emails, survey responses, feedback submissions, and form inputs.

1.2. Information Collected When You Use Our Services

  • Usage information: Bandwidth usage, session duration, and interactions with the Services.
  • Device information: Device identifiers, browser type, OS version, network information, ISP, carrier details, application version.
  • Diagnostic information: Request details, device/app information, timestamps, referring URLs.

We Do NOT Collect:

Online activity logs (no browsing logs):

  • Browsing history
  • Traffic destination
  • Content of data
  • DNS queries

Connection logs:

  • Your IP address
  • VPN IP address
  • VPN connection timestamps

Because we do not collect activity or connection logs, we cannot know:

  • Websites visited
  • Exact VPN connection times
  • Your original IP address
  • Location information: Approximate or precise location based on device GPS or IP address.

1.3. Information From Third Parties

  • Third-party accounts (e.g., Google login): Information shared by the provider based on your settings.

You generally have no obligation to provide personal data unless required to deliver the Services.

2. How Do We Use Your Information?

We use collected information for:

  • Providing and supporting the Services
  • Billing and payment processing
  • Communicating with users
  • Improving our Services
  • Developing new features
  • Marketing and advertising our Services
  • Preventing harm, fraud, or misuse
  • Legal compliance

We do NOT use VPN browsing activity for advertising or marketing.

3. Who Do We Share Your Information With?

We may share your information under the following circumstances:

3.1 General Sharing

  • With your consent (e.g., Google login).
  • Affiliates and trusted service providers (analytics, support, payments, infrastructure, advertising).
  • New owner (if the business or assets are transferred).
  • Aggregated or de-identified data for analytics or research.
  • Legal compliance, when necessary and legally required.
  • Fraud and abuse prevention.

3.2 Displaying Advertisements

We use advertising networks (e.g., Google AdMob). These networks may collect:

  • Mobile advertising ID
  • IP address
  • Device details

When using a VPN connection, your real IP address is hidden from ad networks.

4. Tracking Technologies & Cookies

4.1 Types of Tracking Technologies

  • Cookies
  • SDKs (e.g., ad network SDKs)

4.2 Why We Use Cookies

  • Service functionality
  • Saving preferences
  • Analytics
  • Security
  • Advertising

4.3 Third-Party Services Used

Our VPN app may use:

  • Google Play Services
  • AdMob
  • Google Analytics for Firebase
  • Firebase Crashlytics

These providers may receive limited information as described above.

5. Security

We use administrative, technical, and physical safeguards to protect your data and continually improve our systems.

6. International Data Transfers

Your personal data may be transferred to countries outside your residence for operational purposes. Appropriate safeguards are applied to protect your information.

7. Data Retention

We retain personal data as long as necessary to provide the Services or as required by law. Unneeded data is deleted or anonymized securely.

8. Your Rights Under the CCPA

California residents have rights to:

  • Request information about collected personal data
  • Opt out of the sale of personal data
  • Know categories of data shared and with whom

This Privacy Policy is governed by the laws of the Republic of Singapore.

9. Children's Policy

Our Services are not intended for children under 13. We do not knowingly collect data from children under 13. If such data is found, it will be deleted immediately.

10. Privacy Policy Updates

We may update this policy to reflect legal or operational changes. Updates will be posted here, and material changes will be communicated where appropriate.

11. Contact Us

If you have any questions or suggestions about this Privacy Policy, please contact us at:

Email: support@jilanhaleb.com