Privacy Policy


Jilan Haleb has developed this VPN app as a free service, provided at no cost, and intended for use as is. This page informs visitors about our policies regarding the collection, use, and disclosure of personal information should you choose to use our service.

At Jilan Haleb, security and privacy are at the core of what we do. We are committed to being transparent about how we handle your information. This Privacy Policy outlines how we process and manage data related to your use of our services, including our apps, websites, and products (collectively referred to as "services").

1. What Information Do We Collect About You?


1.1 Information You Provide to Us


Account Information: If you need to create an account, we may collect details such as your username, email address, and password.

Billing and Payment Information: When purchasing a service, we may ask for your billing name, email address, and payment details. However, we do not store your credit card or bank account information.

Identity Verification Information: We may ask for email addresses for identity verification purposes.

Communications and Submissions: If you contact us via email, fill out online forms, or participate in surveys or promotions, we collect the information you provide.

1.2 Information Collected When You Use Our Services


Usage Information: We collect data on how you interact with our services, including the amount of bandwidth you use and the duration of your usage.

Device Information: We may gather data about your device, including identifiers, browser type, operating system, and other network information.

Diagnostic Information: We collect details about your interactions with our servers, such as the requests you make and timestamps. However, we do not track any activities related to your VPN browsing.

Location Information: We may collect your approximate location based on GPS or your IP address.

1.3 Information From Third Parties


Third-Party Accounts: If you register using a third-party account (e.g., Google), we may collect information provided by that third party, which you can control via their privacy settings.

2. How Do We Use Your Information?


We use the information we collect for the following purposes:

  • Provide and Maintain Services: To offer, troubleshoot, and support our services based on your plan and usage.
  • Billing and Payment: For payment processing and billing administration.
  • Communication: To respond to your inquiries, provide service updates, or send you information about our services.
  • Improve Services: We analyze your data to improve the user experience and develop new features.
  • Marketing and Advertising: We may use your data to improve marketing efforts, such as delivering ads that may interest you.
  • Prevent Harm or Liability: To monitor security, investigate fraud, and protect against abuse.
  • Legal Compliance: To comply with legal obligations or legal processes.

3. Who Do We Share Your Information With and Why?


We may share your information in the following cases:

  • With your Consent: If you choose to link third-party accounts (e.g., Google).
  • Third-Party Service Providers: We work with affiliates and trusted service providers, such as payment processors and analytics companies, to assist in running our services.
  • To a New Owner: If there is a change in ownership, we may transfer your data to the new owner.
  • For Legal Reasons: If required by law or to respond to legal requests, we may share your information with law enforcement or other legal authorities.
  • Aggregated Data: We may share non-personally identifiable, aggregated data for analysis and research.

4. Displaying Advertisements


We may display ads through third-party networks like Google AdMob. These networks may collect data such as your IP address or mobile advertising identifier to personalize ads. If you're using our VPN, your real IP address is hidden from these ad networks.

For more information about how third-party networks collect and use data, you can refer to their privacy policies.

5. Tracking Technologies & Cookies


We use tracking technologies like cookies and SDKs to collect non-identifiable data. These technologies help us:

  • Provide and optimize our services.
  • Track usage patterns for service improvement.
  • Display ads and measure their effectiveness.

Third-Party Service Providers: We use services like Google Analytics, Firebase, and AdMob to collect and process data. For details on how these third parties use data, refer to their privacy policies.

6. Security


We use various safeguards to protect your data, including administrative, organizational, technical, and physical measures. We continuously work to improve these protections.

7. International Data Transfers


Your personal data may be transferred to countries other than your home country for operational purposes. We implement safeguards to ensure your data remains protected according to privacy standards.

8. Data Retention


We retain your personal data for as long as necessary to provide our services. We may also retain data as required by law or for legitimate business purposes, such as detecting abuse or defending against legal claims.

9. Your Rights Under the California Consumer Privacy Act (CCPA)


California residents have specific rights under the CCPA, including the right to:

  • Request information about the types of personal data we have collected.
  • Opt out of the sale of your personal data.

10. Children’s Policy


Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided personal information, please contact us to have it removed.

11. Privacy Policy Updates


We may update this Privacy Policy as needed. We will post any changes here and update the "Last Updated" date. If we make significant changes, we will notify you in advance. If you disagree with any updates, you may cancel your account.

12. Contact Us


If you have any questions or concerns about our Privacy Policy, please contact us at support@jilanhaleb.com.