Privacy Policy

Welcome to The Custom Boxes inc, a publishing company dedicated to delivering innovative mobile applications. This Privacy Policy explains how we collect, use, and protect your information when you use our Universal TV Remote Control app.

We are committed to safeguarding your privacy, maintaining transparency, and complying with global privacy laws, including GDPR, CCPA, VCDPA, and LGPD.

1. Scope of This Privacy Policy

This Privacy Policy applies exclusively to the Universal TV Remote Control app available on the Google Play Store under our developer account The Custom Boxes inc.

2. Data We Collect and How We Use It

We collect limited data to provide and improve our services, particularly when offering free features supported by advertising.

a) Personal & Device Information

  • Precise Location (if granted) – Used only to deliver location-based services. Not stored or shared.
  • Usage Data – Includes device type, operating system, IP address, mobile browser type, app activity, and diagnostic logs. Used for service improvement and app analytics.
  • Contacts Data (if granted) – Used only for in-app features like sharing. Not shared with third parties.

b) No Sale of Personal Data

We do not sell your personal information to any third party.

c) Legal Basis (GDPR)

  • Article 6(1)(b) – Processing necessary to perform our service.
  • Article 6(1)(f) – Processing based on legitimate interests, provided these do not override your rights.

3. Data Retention

We keep your personal data only as long as necessary for the purposes stated. Retention periods vary depending on the type of data and legal requirements.

4. Data Sharing

We may share limited data with trusted third-party partners to operate and improve our services, display ads, and measure performance. Shared data is anonymized where possible.

Third-Party Services Used:

  • Google Play Services
  • AdMob (Ads)
  • Google Analytics for Firebase (Analytics)
  • Firebase Crashlytics (Error Reporting)

Privacy policies of these providers can be found on their respective websites.

5. SDKs & Permissions

Some permissions are required for the app to function properly (e.g., network access, vibration control, device wake lock). SDKs from our partners may request additional permissions for features like analytics or ads.

6. User Rights

You have the right to:

  • Access your personal data
  • Request corrections to inaccurate data
  • Request deletion of your personal data
  • Withdraw consent for data processing
  • Lodge a complaint with your local supervisory authority

📧 To exercise your rights, contact: jilanhaleb@gmail.com

7. Opt-Out Options

  • Personalized Ads: You can opt out via your device’s ad settings or at: Google My Ad Center.
  • Profiling with Legal Consequences: We do not engage in such profiling.

8. Compliance with Laws

We comply with:

  • GDPR – European Union
  • CCPA – California, USA
  • VCDPA – Virginia, USA
  • LGPD – Brazil

9. Children’s Privacy

Our app is not intended for children under 13. We do not knowingly collect their data. Parents can contact us for deletion requests.

10. Updates to This Policy

We may update this policy for legal, technical, or operational reasons. Material changes will be communicated via app updates or in-app notifications.

11. Contact Information

For any privacy-related questions, please contact:

Data Protection Officer

Email: jilanhaleb@gmail.com

© The Custom Boxes inc